Privacy Policy

1. The Scope

This policy outlines the types of personal data the Company collects from individuals and how it processes, shares, secures, and manages that information.

This Policy covers information about an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified, or identified through a combination of additional information we hold or can access.

The Policy defines "processing" as any activity involving the use or collection of Personal Data, including its management, organisation, and storage.

Our services are intended for general audiences and are not designed for anyone under 18 years old. We do not knowingly collect information from people younger than 18 or permit them to use our services. If we become aware that a child has provided us with information, we will delete it promptly.

2. What Personal Data Do We Have on You

When you access our service, channels, or website, we collect Personal Data. In some cases, we may also ask you to provide Personal Data.

In other cases, we collect your Personal Data by monitoring how you use our Services and service channels, or by receiving information from our third-party partners.

3. No Requirement to Disclose Personal Information

You aren't obliged to provide Us with any personal data. However, in certain circumstances, if you choose not to supply Us with personal data, this may prevent Us from offering the Services or users from accessing the website.

4. What Personal Data We Collect

4.2 The information you collect is not private information and cannot be used to identify you.

Personal data you provide voluntarily when you connect with a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party trading platforms: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.

Contact us by email for more information about the processing required to protect legitimate interests.

5.4 Below are the reasons and legal grounds we may use the information you provide to us:

6. Transfer of Personal Data to Third Party

The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, including IP address information and user experience analytics.

You can also request that we share your Personal Data with third-party trading platforms. We'll provide the Personal Data you've given us to these platforms. Their use of your information is governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with related entities or business partners to help it enhance and improve its products and services.

The Company may disclose Personal Data to regulatory, local, or other official authorities when necessary to protect the rights of third parties or assets.

6.5 We may also share your Personal Data with potential investors, buyers, or lenders to the Company or other group companies if a transaction occurs—such as a transfer or sale of Company assets, merger, restructuring, consolidation, or bankruptcy involving the Company or any group business.

7. Cookies and Services from Third Parties

We may use third-party services, such as advertising and analytics providers, which may use cookies or similar technologies on our website.

7.2 Cookies are small text files stored on your device when you visit our website. We use them to understand your preferences and browsing behaviour, enhance your experience, remember your settings, and personalise the products and services we offer. Cookies also help us gather statistics and analytics data.

Some of the cookies we use are session cookies. These are temporary files downloaded to your device that expire when you close your browser. Other cookies are persistent, meaning they remain on your device for a set period even after you close your browser. We use persistent cookies to recognise you as a returning visitor and to help you return to the website more easily.

Be aware that if this happens, certain functions or the entire Website may not work as you'd expect.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Retention of Personal Data

We'll keep your Personal Data for as long as needed to fulfil the purposes outlined in this Policy, or for longer periods if required by law, regulations, company policies, or applicable legal orders.

We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for a further 12 months.

We regularly review the Personal Data we hold to ensure it's no longer required.

9. International Transfers

Your personal information may be transferred to other countries, including to third countries or international organisations. We take all necessary steps to protect your personal data and ensure you can exercise your rights and access effective legal remedies.

The Company can provide information about the security measures it uses to protect your Personal Data when it's transferred to third-party countries or international organisations. To request this information, email: support@crypto-lase.net

10. Security of Personal Data

We've implemented appropriate organisational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will remain completely secure. We're not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of your Personal Data. This includes, but is not limited to, disclosure due to transmission errors, unauthorised third-party access, or other causes beyond our control.

In some circumstances, we may be required by law or other obligations beyond our control to share your Personal Data with third parties, such as public authorities. We cannot guarantee the security measures these third parties apply to your information in such situations.

Personal Data cannot be transmitted over the web with complete security. We cannot guarantee the safety of Personal Data you send to us via the internet.

11. Hyperlinks to Third Party Websites

We provide links to third-party websites and applications on our site. These external sites and apps are not managed by us, and we're not responsible for how they collect or handle your personal data. Our Privacy Policy doesn't apply to activities on those third-party platforms.

11.2 When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use them. We also suggest reviewing what Personal Data you provide to them.

12. Modifications to This Policy

We may update this Policy at any time. If we make changes, we'll notify you by posting the updated Policy on our website.

12.2 Additionally, if we make significant changes to this Policy, we'll notify you through appropriate channels and publish an announcement on our website.

Any amendments, unless otherwise specified, will take effect once the revised Policy is published.

13. Your Rights

You're entitled to ask us to verify that the Personal Data we're collecting about you is accurate, to correct any errors, and to delete Personal Data we no longer need. You can also restrict how we process your personal information.

If you're an EEA resident, please refer to this page for information about your rights. You can exercise these rights in relation to your Personal Data by emailing the address below.

13.3 Access rights The Company can verify the accuracy of your Personal Data and how it's being processed. If your data is being processed, you have the right to access it. The Company will provide an electronic copy of your Personal Data at no charge, though a reasonable fee may apply for additional copies. Data will be supplied electronically upon request. Your right to access Personal Data cannot override the rights and freedoms of others. If granting access would harm another person's rights or freedoms, the Company may refuse the request or limit what it can provide.

13.4 Right to rectification The Company may correct inaccurate Personal Data. You have the right to request that incomplete or inaccurate Personal Data about you be corrected, based on the purpose of processing.

13.5 Right to Erasure The following reasons are applicable: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis to process; (c) You object at any time, for a reason specific to your situation, to the processing of Personal Data about yourself that is based on legitimate interests pursued by Us or by a third party; (e) Personal Data are unlawfully processed; or (f) Personal Data must be removed to meet a lawful obligation of the company. This right does not apply if processing is necessary (a) to fulfil an obligation imposed by law that is required to be processed under European Union law or Member State law; or (b) to create, exercise or defend legal rights.

13.6 Processing restrictions If you have concerns about the accuracy of your Personal Data, you can request that the Company limit how it processes your information. Once a restriction is in place, your Personal Data will only be retained if you provide consent, or if it's needed to establish, exercise, or defend legal rights—either yours or those of another individual—or where there is a significant public interest within the European Union or a Member State.

13.7 Right to data portability If automated processing is carried out based on your consent or a contract you're party to, you have the legal right to access your Personal Data held by the Company. You can request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability doesn't affect your erasure rights. This right doesn't interfere with the rights or freedoms of anyone else.

13.8 Right to challenge You have the right to object to any use of your Personal Data based on the Company's or a third party's legitimate interests at any time. This applies to all processing, including profiling based on these legitimate interests. If we can demonstrate compelling legitimate grounds for processing your Personal Data, we may only continue if you can show that our interests are outweighed by your rights, freedoms, or interests, or the exercise, establishment or defence of legal rights. For direct marketing, you have the right to object to the processing of your Personal Data at any time.

13.9 Right to refuse consent You may revoke your consent for Us processing Personal Data about you at any time. This won't affect the legality of any processing that relied on your consent before you withdrew it. You are entitled to lodge a complaint with your supervisory authority. You may also appeal to a supervisory authority established by a member state to protect the fundamental rights of individuals regarding Personal Data processing within the European Union. European Union and Member State laws may limit your rights concerning your Personal Data, as detailed in section 13.

13.10 We'll provide the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. If necessary, we may extend this timeframe to up to two months, depending on the nature and volume of requests. We'll notify you of any extension and the reasons within one month of your request.

13.11 Provided that it doesn't conflict with section 13 of the law, we'll provide the information you request under your section 13 rights at no cost. If your request is unjustified, excessive, or repetitive, we may charge a reasonable fee to cover our administrative costs. We may also decline to act.

If we have any doubts about the identity of the person who submitted your request, we may ask them to provide reasonable proof of identification.